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Event Information

Westshore Roundtable - April Fools: I Made a Mistake and How I Recovered

Date: April 1, 2020
Location: Online

CPD hours: 1.5

Please note Roundtables are exclusively available and free to CPHR BC & Yukon Members. You can find more on becoming a Member on our website.


Event Summary:
HR practitioners gather to top up their knowledge, share successes and lessons-learned, and take-away practical tips, tools and techniques.  Participants are encouraged to bring real-life HR-related scenarios, challenges/questions and/or best-practices that they would like to share and/or see discussed by the group. The Roundtable Leader will guide the dialogue and encourage participation.
Topic: April Fools: I Made a Mistake and This is How I Recovered
Fear of making mistakes can cause paralysis and anxiety in otherwise good leaders. Yet some of the greatest learning by leaders and entrepreneurs comes from “failure”. Sharing stories of mistakes gets us through feelings of shame to uncover key lessons and lights the way to graceful recovery. Cherolyn Knapp will share stories on some of her most cringeworthy mistakes as a former litigation lawyer and how she recovered, including how to say “I’m sorry” while inspiring the confidence of those around you.
Roundtable Facilitator: Cherolyn Knapp, Knapp Resolutions, is a conflict resolution consultant, mediator and facilitator based in Victoria, BC. She grew up on the shores of Georgian Bay in Owen Sound, Ontario and earned a Bachelor of Commerce (Human Resources) from Ryerson University in 1995. Before becoming a lawyer, Cherolyn worked in human resources, non-profit and business management roles, after which Cherolyn attended law school at the University of Ottawa and graduated cum laude in 2003. She was admitted to the bar in Ontario in 2004. In 2019, she turned the focus of her practice to dispute resolution as a neutral.
Roundtable Lead: Meredith Campbell-Jess, Manager of Professional and Continuing Studies at Royal Roads University, has a background in learning and training, with over 18 years experience in both private and public sectors. She holds a Graduate Certificate in Strategic Human Resources Management from RRU and brings the natural ability to view problems through the eyes of the employee. In her current role, her portfolio includes the for-credit graduate certificate programs and the open enrollment suite of programs. She is continuously planning for improvement and looking for opportunities that foster positive change in organizations. Striving to find innovative possibilities, she loves helping people find opportunities for success and growth.
Roundtable Lead: Jackie Connelly, CPHR, HR Consultant – Organizational Development at BC Transit, began her career in human resources at Pacific Institute for Sport Excellence (PISE) and is currently a member of the human resources team at BC Transit. She holds a Bachelor of Fine Arts Degree from UBC and a Post Degree Diploma in Business Administration, Human Resource Management & Leadership Option from Camosun College. Jackie has previously been responsible for transit operator recruitment, launching a new, organization-wide employee recognition program and providing HR generalist advice to a variety of client groups including asset management, IT and finance. In her current role, she plays a key role in managing change by leading and supporting the development and delivery of HR strategies, frameworks, policies and procedures that support and empower people to do their best work.
For more information on the Westshore Roundtables, please contact Meredith Campbell-Jess or Jackie Connelly.
In light of circumstances around COVID-19 within British Columbia we are moving the regional events and roundtables, where appropriate, online.
Please register as you would normally, and details about how to participate online will be circulated to you via email the day before the event.

This Roundtable is available online via Zoom call 

7:30 - 9:00am

Pre-registration is required.

Please note: You MUST register for a roundtable before the end of the day, on the day of the roundtable, to ensure that it will appear on your member profile, for CPD hours.

Should you have any questions regarding event registrations, cancellations or substitutions, please contact Emmalee Gummer, Member Relations / Professional Development (VI).

Should you have any questions regarding events in your region, please contact Carolyne Taylor, Member Relations Manager, Vancouver Island.

Registration Deadline - March 30th, 2020   Registration Fee
CPHR Member   Included in Membership
General Member   Included in Membership
Student/Retired Member   Included in Membership
Non-Member   Members only