My Information
My Transactions
My Committees
Online Store
Join Now
Sessions | Faculty | Sponsors | Event Registration

Event Information

4 Key Strategies To Choose And Keep Your Best Talent (webinar)

Date: September 14, 2017
Location: Online

Presenter: JoAnne Marlow, BComm, BEd, MA leadership, BCC
Description: Hiring the best talent for each individual position takes preparation and flexibility, especially when one is hiring from a multi-generational group of potential employees. Your organization’s leaders must take the right steps to attract well qualified candidates, bring out the best in every employee, and create an environment that lowers anxiety, boosts morale and increases productivity.

Participants leave this workshop with the ability to:
  • Understand the differences between the generations and how that affects the interview process.
  • Understand the FOUR critical steps in hiring the right talent for each position and keeping them.
  • Determine the importance of company values and how that fits with choosing the best talent.
  • Recognize how flexibility plays a critical role in choosing the right talent for the company and position.
  • Create a list of interview questions that will pull out the information needed to make an informed decision on hiring your new recruits.
  • Create a plan of action for new employees, their orientation to the organization, and a map of career development for their growth with the company.
Webinar Program:

Overview of Training Program and Outcomes: 10 Min.

Generational Differences and Preferences: 10 Min.
  • Overview of generational differences and similarities

STEP 1: Planning for the Interview - 15 Min.
  • Determining who you need to consult
  • Knowing the position, job details, qualifying criteria
  • Prepare the questions
  • Flexibility questions

STEP 2: Finding the Common Denominators - 10 Min.
  • Are they aligned with the organization’s goals and values
  • "Who are you really looking for" checklist
  • What questions do you ask to determine the fit?

STEP 3: Hiring Stars By Building Relationships Through Rapport - 15 Min.
  • Gaining knowledge and determining who do you need to talk to?
  • Attitude can't be taught, is expected
  • Creating flexible questions that get results
  • Why is Rapport important in the interview and beyond
  • Practicing Rapport (Interactive)
  • The downfalls of breaking rapport
  • The power of curiosity, listening, inspiring and mentoring

STEP 4: Keeping the Best Talent - 15 Min.
  • Setting Boundaries for high performers
  • Orientation Day preparation
  • Designing a Career Map for employee development
  • Distribution of Certificates

Wrap Up and Questions - 15 Min.
Format: Online - Live Webinar
Time: Log-in: 9:15 - 9:30am (PST); Presentation: 9:30am - 11:00am (PST)

All login information will be sent to you via email the day prior to the session.

Both registration and payment are required for every person attending this webinar. Questions about registration or receipt can be directed to pd@cphrbc.ca.
Note: If you have not received your login access information the day prior to the webinar date, or for inquiries regarding online workshops, please email or call 604.684.7228.

About the presenter:
JoAnne Marlow is a leading authority, bestselling International author and thought-leader in multi-generational communication and management systems and offers managers, leaders and their employees the information and guidance needed to optimize cross-generational strengths and productivity to access their potential and achieve outstanding results.

Registration Fees

Early Bird Rate
(by September 1)

Regular Rate
(by September 11)







Student & Retired Member



CPD hours
1.5 • Workforce Planning and Talent Management
All pricing excludes applicable taxes. HST/GST # 119446714
A full refund, less a $25 processing fee, will be issued for cancellations submitted at least one week prior to an event or workshop. Attendee substitutions are permitted; however, member/non-member rate differences will apply. Please submit cancellation or substitution requests by fax (604-684-3225) or e-mail (pd@cphrbc.ca).
Please note that this policy does not apply to conferences, exams or no-charge registrations. CPHR exam fees are non-refundable if registration is canceled after the registration deadline. Please note our deferral policy.