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Event Information

North Shore Roundtable - Positive Conflict Resolution

Date: May 28, 2020
Location: Online

CPD Hours: 1.5

Please note Roundtables are exclusively available and free to CPHR BC & Yukon Members. You can find more on becoming a Member on our website.

Online Registration has now closed. Late registrations may be possible by emailing fcastro@cphrbc.ca ; Instructions to join the roundtable have been emailed to all registered participants as an Outlook Calendar invite at 12:31 am 05/27/20.

Roundtable Summary:

Topic: Positive Conflict Resolution   

Every workplace has conflict. We all see it, and at some point, we all feel its impact.

Effective conflict management is an essential skill for every leader and employee and is especially important in the human resources field. When harnessed productively, conflict can be a force to build both company culture and competitive advantage.

During this interactive roundtable we will:
- Examine the components of effective conflict resolution
- Discuss why people fear conflict and explore default conflict response styles
- Review approaches to effectively response to the emotional content of conflict
- Discuss hot buttons, triggers and strategies for diffusing anger
- Review strategies to facilitated improved understanding and collaboration

Speaker: Kathy Andrews, Managing Director at Cinga Leadership.
Kathy is an accomplished leadership facilitator and HR consultant passionate about building positive workplaces. She has 20 years of experience in private, public, and non-profit sectors.

Kathy believes you don’t get the culture you want; you get the culture you deserve. She works with individuals, teams and organizations, to get focused on culture, through the design and delivery of high-impact people programs.

She has held senior human resources positions at several global organizations, and her work has taken her to all parts of the globe, including the US, Canada, Europe, South America, Trinidad, New Zealand, and Egypt.
Roundtable Leaders: Clara Pucci, CPHR & Bonnie Ma, CPHR 
Clara is an energetic experienced Human Resources professional. She is passionate about organizational behavior, change management, talent acquisition & employment relations. She proudly holds her CPHR designation and works for Capilano University serving a high performance work culture.

ONLINE - Zoom Meeting
Login information will be send 1 day prior to the event date.

Originaly hosted at
District of North Vancouver
Meeting Room B - 355 Queens Avenue
North Vancouver - BC - V7N 4N5

8:00 am - 9:30 am

Pre-registration is required.

Please note: You MUST register for a roundtable before the end of the day, on the day of the roundtable, to ensure that it will appear on your member profile, for CPD hours.

Registration questions, cancellations, waiting list and general information about roundtables in the Lower Mainland (Coastal Vancouver, Greater Vancouver and Fraser Valley) can be directed to roundtable@cphrbc.ca.

Registration Deadline:   May 26, 2020
Member   $0.00
Student Member   $0.00