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Event Information

HR Community Showcase: Onboarding and Training for Complex Technical Positions (River Rock Casino Resort)

Date: September 28, 2017
Location: River Rock Casino Resort


Only 4 spots left as of Sept 22nd! 
 
CPD Hours: 1.5

Event Sponsor and Host: 


 
 
 
 
 
 
 
 
 
 
 
Event Summary:
 
An HR Community Showcase:  Onboarding and Training for Complex Technical Positions at the River Rock Casino Resort
 
Centrally located in Richmond, and close to the Bridgeport Canada Line station, River Rock Casino Resort is an internationally recognized leader in the gaming and hospitality industry.  They offer guests numerous food, hospitality, and gaming
options; and are sought out by many applicants to be members of the River Rock Casino Resort team.
 
Many of the positions at the River Rock Casino require a high level of skill and technical training. Often, candidates who apply have little experience and proficiency in these specific and technical skills. Alongside the onboarding process provided to new
employees, the River Rock team has to ensure each new hire is trained at a high level to ensure the service they provide to their guests meet the standards required of the resort.
 
Because of this challenge of not only having to onboard but also provide technical training, the River Rock Casino Resort has created an onboarding and training program which not only provides their team members with the opportunity to develop key competencies, but it also acquaints them with the gaming and hospitality environment quickly and efficiently. While this training is specific to the roles offered, their tried and proven practices can help any organization looking to onboard new employees into complex, technically skilled roles. 
 
Join us for this exciting HR Community Showcase where you will learn about how the River Rock Casino team engages new employees utilizing many best practices in onboarding and learning development including candidate selection, training, and orientation.
  
   
Presenter: Cameron Schmierer
Cameron is the Manager of Training and Development at River Rock Casino Resort.  He has been with Great Canadian Casinos at multiple sites since 2004 in a variety of roles which include card dealer, dealer supervisor and guest experience instructor. Throughout his career, he has delivered and created a multitude of training programs to ensure that team members are onboarded and learn the necessary skills for success in an efficient and engaging way.  In addition, he has a passion for guest service and has been a service trainer at a number of GCC sites.  Cameron holds a Bachelor’s Degree in English Literature from UBC.
 
Catering for this showcase are being sponsored by the River Rock Casino Resort. Thank you!  
Attendance is limited and this showcase will fill up fast!
  
 
Location:
River Rock Casino & Resort
8811 River Road
Richmond BC
 
Parking/Transit:
Parking: There is free parking onsite for guests 
Transit: Take Canada Line Skytrain to Bridgeport Station then 3 min walk to the Casino. The Fraser Room is located behind the Casino in the Casino's Convention Center. 

Time:
5:30pm – 6:15pm – registration check in/networking/refreshments – room: Fraser Room - in the Casino Convention Center behind the main building
6:15pm -  7:15pm – presentation – room: Fraser Room
7:15pm – 7:45pm – networking/tour



Your registration includes event admittance, a drink ticket and appetizers.
 
Pre-registration is required as no registrations will be permitted at the door. Thank you!  

Should you have any questions regarding events in your region, please contact Quinne Davey - Member Relations Manager, Lower Mainland. 

 

Registration Fees

Early-Registration Deadline
(Sept 18th)

Regular Registration Rate
(until Sept 27th)

Member

$15.00

$25.00

Student Member

$10.00

$20.00

Non-Member

$25.00

$35.00

 
All pricing excludes applicable taxes. GST # 119446714
CPHR BC & Yukon has a policy on alcohol consumption. Click here to review.