Collective Bargaining and the Collective Agreement (On-Demand)
CPD Hours: 2.0
HR Competency: Employee and Labour Relations
The collective bargaining process and the
resulting collective agreement are explained in more detail in this course. The
various types of provisions affecting management and employees in the workplace
are clarified, followed by explanations of the ten most important specific
articles in collective agreements. The collective bargaining process is
discussed in terms of various overall approaches and the structure and
time-frame of the process. Internal dynamics during the successive stages of
the process are described. The role and legal regulation of work stoppages,
picketing and varying dispute procedures is reviewed. The instructor discusses
the grievance and arbitration procedures for resolving contractual disputes and
concludes the course by discussing processes for encouraging union-management
collaboration and problem solving.
(TOM) R. KNIGHT, Ph.D., CHRP received his Master’s and Ph.D. Degrees from the School of
Industrial & Labor Relations at Cornell University with a major in
collective bargaining, labor history and labor law and minors in organizational
behavior and law. Tom’s graduate research experience focused on plant-level
labour relations and included a year’s work conducting joint union-management
training with Consumers’ Power (Michigan) and the Utility Workers’ Union,
In 1982 he joined the Sauder School of Business at the University of
British Columbia. He is currently an Associate Professor in the Organizational
Behaviour & Human Resources Division. He was founding Director of UBC’s
Centre for Labour and Management Studies from 1992-1997.
Since 1987 Tom has acted as a consultant, trainer and facilitator on a
variety of industrial relations and organizational development topics. These
have included collective bargaining and negotiations skills, grievance handling
and arbitration, joint union-management problem solving, conflict resolution,
change management and supervisory leadership. Over the past ten years, Tom’s
consulting has emphasized improving employment relations and adopting more
constructive approaches in the workplace and labour-management relations. Tom’s
clients have spanned a wide range of private sector industries and the major
components of the public sector.
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