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Event Profile

Assessing Assessments (On-Demand)

Online Zoom Webinar – link in confirmation
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Not available
CPD Hours: 1.5
HR Competency: Strategy

Program Summary:

All personality assessments (particularly for behavioural preferences and communication styles) owe much to Carl Jung’s description of personality archetypes, and these relate directly to the four “humours” or “temperaments” described by Hippocrates some 400 years B.C.E. Even older is the evidence for testing individuals for job suitability. This has been dated to the time of China’s “Imperial Examination”, which was designed to select able candidates for specific government positions. Established by Sui Dynasty in 605 B.C.E., it was in use until 1905 – some 1,300 years later.

Among today’s wide variety of assessment instruments, some look to create a profile of a subject’s particular traits, while others focus on measuring a specific skill or aptitude. The former type are referred to as “ipsative”; three of this type we use in our work are:
  • The Strength Deployment Inventory© (SDI), developed by Elias Porter, Ph.D. in 1971 and is based on his theory of Relationship Awareness. Porter was the first psychometrician known to use colors (red, green and blue) as shortcuts to communicate the results of a personality test.
  • The DISC assessment is based on the research of William Moulton Marston (“The Emotions of Normal People” 1928) and later work by John Grier (1958), and identifies four personality types: dominance; influence; steadiness and conscientiousness (DISC). Although DISC is based on Marston’s work – on the energy of behaviour and consciousness – he did not develop an assessment or test from his model. Others, such as John Grier, later did so. However, Marston applied his model and theory in Hollywood, at Universal Studios in 1930, when he helped them segue from melodramatic silent films to “talkies”.
  • The Thomas Kilmann Conflict Mode Instrument© enables people to understand their use of five (5) conflict behavioural dimensions (competing, compromising, collaborating, avoiding, accommodating). Varying degrees of reliance on the different strategies often accounts for the interpersonal differences that can aggravate potential conflict among people. The TKCMI correlates strongly with Jungian archetypes, and is best used for conflict resolution; personal growth, and inter-personal understanding; the TKCMI demonstrates cross-cultural consistency.

Who should you hire?

Other assessments are designed to enable an organization to compare candidates for a position, and to coach and develop them to successful performance once on the job.

Based on a different model and set of assumptions, such instruments are referred to “normative”. We implement a suite of assessments from Profiles International® that consistently provide this sort of reliable, valid, and objective information. For instance, some of the key points reported on include
  • An individual’s “fit” with an organization’s culture;
  • Knowledge, skills, job performance, and developmental needs;
  • Preferred learning and communication styles, and
  • Response to stress and workplace pressures.


The most important factor when considering these and other assessments is to determine which one is best for the situation and the individual(s) involved.

Carol J. Sutton, Cert. ConRes. is a conflict resolution practitioner, mediator, and organizational communication specialist. She holds two certificates in conflict resolution and has completed coaching for conflict resolution course at the Justice Institute of British Columbia. Carol has created and conducts proprietary programs in which people learn and practise the skills that enhance cooperation and mutual understanding. In this process, she uses various psychometric instruments to help clients gain insight into their personalities and behaviours, and those of their colleagues; e.g. the Strength Deployment Inventory©, Thomas Kilmann Conflict Mode Instrument© and the TTI© Behaviours and Motivational Values Preference Indicator (DISC). In addition, she is certified to deliver a suite of assessments from Profiles International® that are designed to enable an organization to compare candidates for a position, and to coach and develop them to successful performance once on the job.

Carol’s first career was in marketing and corporate communication, and senior communications counsel, which formed the basis of CJS Communications Inc. that she founded in 1985. She holds a Bachelor's degree in public relations, cum laude from Boston University; accreditation (APR) from the Canadian Public Relations Society, and was admitted to the CPRS College of Fellows in 2004. She currently serves as Vice President (Logistics) of the International Society for Performance Improvement – Vancouver Chapter.

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